Brain Health Scotland is committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal data about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep your information secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
For any questions regarding this Policy, our privacy practices, concerns over the use of your personal data, or exercising your rights over your personal data, please contact us by one of the following methods:
Online form: 'Get in Touch'
Brain Health Scotland
Alzheimer Scotland National Office
160 Dundee Street
Telephone: 0131 243 1481
Who are we?
Brain Health Scotland sits organisationally within Alzheimer Scotland - Action on Dementia, a company limited by guarantee, registered in Scotland 149069 and recognised as a charity by the Office of the Scottish Charity Regulator, no. SC022315. Brain Health Scotland is the Data Controller for all personal data collected from you.
How do we collect personal data from you?
We obtain information about you when you use our website, for example, when you contact us using the contact form or registering for our regular email newsletters.
By subscribing to our newsletter mailing list, you agree for your email address to be held on a database hosted by our website provider () and also stored on our newsletter provider website (). We will never share your contact details with any other organisations without your permission.
What type of data is collected from you?
If you contact us through our website, we may keep a record of that correspondence and details of your visits to our website including but not limited to, traffic data, and other communication data. We may also ask you for information when you report a problem with this website.
We also collect non-personal data such as browsing data to help us to monitor and improve the performance of our website to provide you with the best possible experience.
How is your data used?
We may use your personal data in the following ways:
To ensure that content from our website is presented in the most effective manner for you and for your computer.
The lawful basis for this is legitimate interest, so that our website provides a better experience for you.
To carry out our obligations arising from any contracts entered into between you and us.
The lawful basis for this is contractual obligation.
As part of you signing up to membership or regular newsletter communication with us.
The lawful basis for this is contractual obligation.
We will only use any personal data you send us for the purposes for which you provide it.
We review our retention periods for personal data on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal data on our systems for as long as is necessary for the relevant activity, or for as long as is set out in any relevant contract you hold with us, or until you ask us that it is removed.
Who has access to your data?
Personal data that you provide to us is only accessed by authorised Brain Health Scotland staff to meet the purposes for which your data is required.
We will never sell or rent your information to any third parties. We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf:
We may pass your information to our third-party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to send you newsletters).
However, when we use third party service providers, we disclose only the personal data that is necessary to deliver the service and our contract requires them to keep your information secure and not to use it for their own direct marketing purposes.
Where we store your personal data
For the most part, your personal data will be stored in the UK, however we do make use of service providers that are located in countries outside of the European Union (EU). As a result, personal data that we collect from you may be transferred to, accessed and/or stored outside the EU in order to provide our services.
If we do this, we have procedures in place to ensure your data receives the necessary protections. Any transfer of your personal data to countries outside the EU will only ever take place on the following conditions:
Adequate data protection measures are in place for the destination country, as determined by the European Commission;
European Commission-approved model clauses are in place between us and any joint controller or processor;
Our own assessment of the adequacy of data protection in place at each service provider.
For further details, please get in touch using the information provided in the 'Get in Touch' section.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract that we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have, or are trying to enter into with you, for example, to provide you with services. In this case, we may have to cancel a service you have with us, but we will notify you if this is the case at the time.
You have the following rights in relation to your personal data:
Access - you have the right to obtain a copy of the personal data that we hold on you
Rectification - where data that we hold on you is incorrect or incomplete, you have the right for this to be corrected
Erasure - in the following circumstances you have the right to the deletion of your data:
Where it is no longer necessary for the original purpose
Where you have previously given consent for the processing of your data and wish to withdraw it
Where you object to the processing of your data, and we have no overriding legitimate interest to continue this processing
You no longer wish your personal data to be used for direct marketing
To meet a legal obligation
Where personal data is unlawfully processed
We have processed the personal data in relation to providing services to a child
Restriction of processing - in the following circumstances you have the right to request us to restrict how we process your data:
You dispute the accuracy of the personal data that we hold on you
The processing is unlawful and you wish us to restrict processing instead of deleting your data
We no longer need to process your data, but the data is required by you in relation to legal claims
In relation to you raising an objection to the processing of your data
Data portability – you have the right for your data to be transferred to another controller if we process your data by automated means as a result of your freely given consent or as part of a contract with you
Object to processing – where we process your data in relation to direct marketing, you may object to your processing of your data
Automated decision-making - you have the right not to be subject to solely automated decisions about you (i.e., performed by a computer without human intervention)
We do not conduct any automated decision-making
In all cases, use the contact details provided in the 'Get in Touch' section.
How to make a complaint
If you have a complaint about how we use your personal data please contact us using the details provided in the 'Get in Touch' section. If you are not satisfied with our response, or how we handle your data, you may lodge a complaint with the Information Commissioner’s Office in one of the following ways:
0303 123 1113
If you are based outside the UK, you should contact your local supervisory authority. If in doubt, please contact the Information Commissioner’s Office.
You have the right to opt-out of receiving communications from us and you have a choice about how you wish to receive information from us You can change your communication preferences at any time by contacting us using the details in the 'Get in Touch' section.
You can also click on the ‘unsubscribe’ button, found at the bottom of all our emails to opt-out of receiving future communications from us by email.
How you can update your data
The accuracy of your information is important to us.
If you change your email address, or any of the other information we hold about you is inaccurate or out of date, please contact us using the details in the 'Get in Touch'’ section.
How you can access your data
You can request a copy of the personal data Brain Health Scotland holds about you by contacting us using the details in the 'Get in Touch' section.
Security precautions in place to protect the loss, misuse or alteration of your information.
When you give us personal data, we take steps to ensure that it’s treated securely. Our websites are protected with SSL certificates to secure and encrypt website traffic.
Cookies and online privacy
If you would like to stop our cookies from being stored on your computer in future, you can do so by following instructions on your Internet browser. You can do this by clicking on the Help menu. If you do turn off our cookies you may not be able to access certain services or facilities we offer in the future.
Further information about deleting or controlling cookies is available at www.aboutcookies.org.
We also use Google’s services to help us see how well our website is working. We also advertise on sites such as Facebook using behavioural and targeted advertising technology. For more information about how cookies and online advertising work or how to control your privacy online, please visit the www.youronlinechoices.com/uk.
If you are still looking for more information, you can contact using the details in the 'Get in Touch' section.